top of page

Privacy Policy

Our approach to privacy​

This Privacy Policy explains how Innova Legal (“we”, “us”, or “our”) collects, uses, discloses, and handles personal information, including information collected through our website at www.innovalegal.com.au.

​

We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Your use of our website is also subject to our Terms of Use.

​

We may update this Privacy Policy from time to time. The current version will always be available on our website.

​

How we collect personal information

We may collect personal information in a number of ways, including when you:

  • contact or correspond with us;

  • engage us to provide legal services;

  • submit an enquiry through our website;

  • subscribe to updates or marketing communications; or

  • otherwise interact with us in the course of our business.

 

We may also collect personal information from third parties where permitted by law, including:

​

  • your authorised representatives;

  • other parties involved in a legal matter;

  • government agencies;

  • publicly available sources; and

  • professional advisers or service providers.

 

What personal information we collect

The personal information we collect may include:

  • your name and contact details;

  • date of birth;

  • identification details;

  • financial or property information;

  • information relevant to your legal matter; and

  • any other information you provide to us.

 

In some circumstances, we may collect sensitive information, such as health or criminal history information, where reasonably necessary for the services we provide and permitted by law.

 

Why we collect personal information

We collect, use, and disclose personal information for purposes including:

  • providing legal services;

  • verifying your identity;

  • conducting conflict checks;

  • communicating with you;

  • complying with legal and regulatory obligations;

  • managing and improving our services; and

  • marketing our services (where permitted by law).

 

If you do not provide the information we request, we may not be able to provide you with legal services.

 

Disclosure of personal information

We may disclose personal information to:

  • our clients (where relevant to a matter);

  • barristers, experts, and other professional advisers;

  • courts, tribunals, and government authorities;

  • service providers who assist us in operating our business; and

  • any other person authorised by you or required by law.

​

Website use, cookies, and electronic communications

When you visit our website, we may collect information such as:

  • your IP address;

  • pages visited;

  • time and date of visits; and

  • device and browser type.

 

We may use cookies to improve your experience and analyse website usage. Most browsers allow you to disable cookies through your settings.

​

If you receive marketing communications from us, you may opt out at any time using the unsubscribe link or by contacting us directly.

​

Storage and security of personal information

We may store personal information in electronic or hard-copy form. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, including:

  • secure IT systems;

  • password protection;

  • restricted access to files; and

  • confidentiality obligations for staff and contractors.

 

However, the internet is not a completely secure environment, and we cannot guarantee the security of information transmitted online.

 

Access and correction

You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, incomplete, or outdated.

​

You may also opt out of receiving marketing communications from us at any time.

To do so, please contact us using the details below. We may need to verify your identity before processing your request.

​

Privacy complaints

If you have a complaint about how we handle your personal information, please contact us using the details below.

​

We will investigate your complaint and aim to respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at:

 

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Innova Legal
Email: fadi@innovalegal.com.au

bottom of page